What Do You Really Know
Remember when you had that first store. Business was great because you worked hard to make it so. Long hours ensuring the right inventory - taking the time to really listen to your customers and training your employees to do the same. All that hard work paid off and you expanded with more stores.
But here’s the rub. You can’t be everywhere all the time. Even though you have good employees and train them well, that doesn’t guarantee customer satisfaction.
My Virtual DM can give you a better understanding of your customers’ experience than you would get even if you were in the store. We all know that everyone is on his or her best behavior when the boss is around. It's human nature.
You need to know what’s going on when you're not there. Specifically, what is your customers experience when you're not there? My Virtual DM can tell you that and much more. For example, your employees are courteous but they may have become lax about asking for the sale. With that one piece of knowledge you can take action which will substantially increase sales.
My Virtual DM™ makes specific, accurate Customer Experience Reports for your stores simple. Within minutes you can order specific reports for each of your locations. Choose the report below that matches your carrier and you get started today by ordering your first Customer Experience Report online for as little as $65.00. Order Now